Returns & Exchanges

We want you to love your sustainable basics, which is why we offer a 30-day return window for all unworn items in their original packaging. Please note that for hygiene reasons, knickers can only be returned if the protective seal remains intact.

1

Start Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Place your unworn items with original tags into the reusable shipping bag or a secure box to ensure they arrive safely.

3

Generate Your Label

Download and print your prepaid shipping label from the portal and securely attach it to the outside of your package.

4

Drop Off and Refund

Hand your package to the designated courier; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing